Voicemail Instructions for Avaya Phones

Owned by Jennifer Anka
Last updated: Jun 05, 2023 by Heather UlrichVersion comment

Accessing Voicemail for the first time

 

From any On-Campus Avaya phone

  1. Dial X-5555
    1. When prompted
    2. Enter your extension number followed by the # key
    3. When prompted for a passcode press the # key
      1. You will be prompted to set a passcode
      2. enter a passcode followed by the # key, minimum 6 digits, nonconsecutive
      3. Reenter and confirm your passcode followed the # key
  2. You will then be prompted to record your name
    1. Record only your name here
    2. When your satisfied with your name, save and hang up.
    3. Press 3 to administer your personal greetings.
      1. Press 1 to create your greeting.
      2. Enter greeting number”. Choose the appropriate greeting number (1 – 9)
      3. Press 1 to record your personal greeting
      4. Record your greeting then press 1
      5. Press # to approve your greeting.
      6. You need to activate your greeting for all calls by pressing 1.


From outside of the office (Off Campus)

  1. Dial 203-254-5555
    1. When prompted
    2. Enter your extension number followed by the # key
    3. When prompted for a passcode press the # key
      1. You will be prompted to set a passcode
      2. enter a passcode followed by the # key, (minimum 6 digits, nonconsecutive).
      3. Reenter and confirm your passcode followed the # key.
  2. You will then be prompted to record your name
    1. Record only your name here.
    2. When your satisfied with your name, save and hang up.
  3. Press 3 to administer your personal greetings.
    1. Press 1 to create your greeting.
    2. Enter greeting number”. Choose the appropriate greeting number (1 – 9).
    3. Press 1 to record your personal greeting.
    4. Record your greeting then press 1.
    5. Press # to approve your greeting.
    6. You need to activate your greeting for all calls by pressing 1.

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.