Voicemail Instructions for Avaya Phones

Accessing Voicemail for the first time

From any On-Campus Avaya phone

1. Dial X-5555
   1. When prompted
   2. Enter your extension number followed by the # key
   3. When prompted for a passcode press the # key
      1. You will be prompted to set a passcode
      2. enter a passcode followed by the # key, minimum 6 digits, nonconsecutive
      3. Reenter and confirm your passcode followed the # key
2. You will then be prompted to record your name
   1. Record only your name here
   2. When your satisfied with your name, save and hang up.
   3. Press 3 to administer your personal greetings.
      1. Press 1 to create your greeting.
      2. Enter greeting number”. Choose the appropriate greeting number (1 – 9)
      3. Press 1 to record your personal greeting
      4. Record your greeting then press 1
      5. Press # to approve your greeting.
      6. You need to activate your greeting for all calls by pressing 1.

From outside of the office (Off Campus)

1. Dial 203-254-5555
   1. When prompted
   2. Enter your extension number followed by the # key
   3. When prompted for a passcode press the # key
      1. You will be prompted to set a passcode
      2. enter a passcode followed by the # key, (minimum 6 digits, nonconsecutive).
      3. Reenter and confirm your passcode followed the # key.
2. You will then be prompted to record your name
   1. Record only your name here.
   2. When your satisfied with your name, save and hang up.
3. Press 3 to administer your personal greetings.
   1. Press 1 to create your greeting.
   2. Enter greeting number”. Choose the appropriate greeting number (1 – 9).
   3. Press 1 to record your personal greeting.
   4. Record your greeting then press 1.
   5. Press # to approve your greeting.
   6. You need to activate your greeting for all calls by pressing 1.

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