Voicemail Instructions for Avaya Phones
Accessing Voicemail for the first time
From any On-Campus Avaya phone
- Dial X-5555
- When prompted
- Enter your extension number followed by the # key
- When prompted for a passcode press the # key
- You will be prompted to set a passcode
- enter a passcode followed by the # key, minimum 6 digits, nonconsecutive
- Reenter and confirm your passcode followed the # key
- You will then be prompted to record your name
- Record only your name here
- When your satisfied with your name, save and hang up.
- Press 3 to administer your personal greetings.
- Press 1 to create your greeting.
- Enter greeting number”. Choose the appropriate greeting number (1 – 9)
- Press 1 to record your personal greeting
- Record your greeting then press 1
- Press # to approve your greeting.
- You need to activate your greeting for all calls by pressing 1.
From outside of the office (Off Campus)
- Dial 203-254-5555
- When prompted
- Enter your extension number followed by the # key
- When prompted for a passcode press the # key
- You will be prompted to set a passcode
- enter a passcode followed by the # key, (minimum 6 digits, nonconsecutive).
- Reenter and confirm your passcode followed the # key.
- You will then be prompted to record your name
- Record only your name here.
- When your satisfied with your name, save and hang up.
- Press 3 to administer your personal greetings.
- Press 1 to create your greeting.
- Enter greeting number”. Choose the appropriate greeting number (1 – 9).
- Press 1 to record your personal greeting.
- Record your greeting then press 1.
- Press # to approve your greeting.
- You need to activate your greeting for all calls by pressing 1.
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Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.