How to Clear Credential Manager in Outlook

Owned by Marie Ernye
Last updated: Feb 24, 2021 by Jennifer Anka
1 min read

To clear credentials do the following:

  • Click in the "type here to search" and enter Credential Manager
  • Select the Windows Credentials option. Locate the set of credentials that has either Outlook or Microsoft Office in the name and then expand the corresponding folder.
  • Click Remove
  •  Lock and Unlock the PC and log on with the new credentials

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.