Updating Zoom on a Personal Windows or Mac Computers

When a Zoom desktop client or mobile app falls behind the minimum version, either a specific version set by their account admins or the global minimum version set by Zoom, users will need to update their client before they can sign-in to their Zoom account or join a meeting.

Using a managed Windows computer? See 


Updating Zoom on a Personal WindowsOpen Zoom

Open Zoom

Option 1: Locate and open the Zoom application. Zoom can be found as an icon on your desktop. Once you have located the Zoom Icon Double click to open the application.

Option 2: Search for it using the navigation bar.

Sign Into Zoom

The Zoom application will open. It will either open up with the user already logged in or require a login. If you are already logged in, move on to step 3.

  1. If you are not logged in yet, you will log in with your Fairfield NetID, by going to “SSO“ also known as Single sign-on.

  2. Type fairfield into the textbook and choose Continue.

  3. Sign in with your NetID and password on the next screen.

Because Zoom adapts to the type of device you’re using it on, you may want to consult Zoom’s official Getting Started guide.

Check for (and Install) Updates

  1. Select the colored icon with your personal initials (or photo if you’ve customized your profile) in the top right corner of the screen.

  2. Select “check for updates” from the dropdown menu.

Updating Zoom on a Mac Computer (University Owned or Personal)

Open the app

  1. Open Spotlight by clicking the Spotlight magnifying glass icon in the menu bar, or by pressing Command + Space Bar on your keyboard

  2. Type Zoom.us into the spotlight search. Spotlight will automatically populate options as you type.

  3. Select Zoom from the list. This will open the application

Signing Into the Zoom App

The Zoom application will open. It will either open up with the user already logged in or require a login. If you are already logged in, move on to step 3.

  1. If you are not logged in yet, you will log in with your Fairfield NetID, by going to “SSO“ also known as Single sign-on.

  2. Type fairfield into the textbook and choose Continue.

  3. Sign in with your NetID and password on the next screen.

 

Because Zoom adapts to the type of device you’re using it on, you may want to consult Zoom’s official Getting Started guide.

Check for (and Install) Updates

  1. Select the colored icon with your personal initials (or photo if you’ve customized your profile) in the top right corner of the screen.

  2. Select “check for updates” from the dropdown menu.

 

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.