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Before attempting to install/download/run Office 2016 for Mac make sure you complete all of the following instructions

 

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Problem:

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After launching any Microsoft Office application authentication fails.  This is because the default keychain will not trust our sign-in page. Unfortunately, this is an issue with Apple.

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Solution:

You must allow the

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certificate through Safari

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prior to

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using Office 2016 for Mac with Office 365 with Fairfield University

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  1. Go to office365.fairfield.edu in Safari

  2. You will be prompted with this Certificate error. Click Show Certificate
  3. Click the right-facing triangle next to Trust to expand it


  4. In the Dropdown for "When using this certificate", select Always Trust.


  5. You will then be prompted for your computer password. Enter it, then click Update Settings.
  6. You will be brought to the Single-Sign-On page correctly. Enter your NetID and Password. Remove the @fairfield.edu when prompted and enter your only your NetID only and Passwordpassword.


  7. You are all set! You can now download and install Office 2016.

In an Office app, click Sign In, and enter your NetID@fairfield.edu. You will be redirected to Fairfield University Single Sign-On. Remove the @fairfield @fairfield.edu when prompted and enter your NetID only and Password.

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