Information Technology Services Knowledge Base
Contact the ITS Help Desk
Phone Support
Call (203) 254-4069 for all ITS services
Ticketing System
To submit a request, report an issue and check for status updates, email itshelpdesk@fairfield.edu or visit itshelpdesk.fairfield.edu.
Visit
DiMenna-Nyselius Library, Room 230 (Main Floor)
Schedule an Appointment
Help Desk Office Hours
ITS Support is always available by phone or ticket. If you want to stop by, see our office hours schedule below.
Monday | 8:00am - 8:00pm |
|---|---|
Tuesday | 8:00am - 8:00pm |
Wednesday | 8:00am - 8:00pm |
Thursday | 8:00am - 8:00pm |
Friday | 8:00am - 5:00pm |
Saturday | Closed |
Sunday | 4:00pm - 8:00pm |
Note: Summer hours are Monday - Thursday 8:00 - 8:00pm, 8:00am - 12:00pm Friday
Using the ITS Self Service Support Site
My Tickets
Once logged in with your NetID, you can access My Tickets to view all of your ticket history.
Create a Ticket
Create a new request
Live Chat
Connect with a live technician during business hours (posted above)
Top Help Topics
View the most popular Help Topics
Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.