Versions Compared

Old Version 11

changes.mady.by.user Heather Ulrich

Saved on

compared with

New Version 12

changes.mady.by.user Marie Ernye

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Info
titleNote

Computers running distributions of the Linux operating system cannot be registered to the network with this process. Please contact the ITS Help Desk for assistance registering your Linux computer.

Table of Contents

Network Registration on Windows

Windows Requirements

  1. The computer must be running Windows 10 and have all /wiki/spaces/ITSKB/pages/30345102.
  2. Antivirus software must be installed and virus definitions up-to-date.
Info

All university owned computers should have CrowdStrike Falcon Sensor installed as their antivirus.

Non-university owned computers running Windows 10 or newer will have Windows Defender already installed.

Step 1: Connecting to the Network on Windows

  1. Open Connect to a Network by clicking the network icon in the notification area.
  2. In the list of networks, select the network and choose Connect.
    1. Students: Choose STUDENT
  3. When prompted for Account Name and Password, enter NetID and Password.
  4. You will be prompted to Continue connecting?  Choose Connect.

Step 2: Registering to the Network on Windows

  1. Open a web browser on your Windows computer and visit the https://neverssl.com website.  You will be redirected to the Device Registration page.  Choose Start.

Image Removed

2. On the following Device Registration page please click Click to Download Agent.

Image Removed
3. Select Click Here to download Cisco Temporal Agent

Image Removed

4. Select Save.

Image Removed


5. Click on filename on the lower left-hand corner or downloaded files list.  For example, below the filename is anyconnect-ise-nsa-win-5.0…exe.   Please note this filename will change as new versions become available

Image Removed

6. The Cisco Client will then download and install as follows:

Image Removed

7.  When the agent has completed downloading click Connect.

Image Removed

8.  The Cisco Secure Client will initialize.

Image Removed

9. Registration is complete.

Image Removed

10. You should be redirected to https://fairfield.edu.

Image Removed

11. Test your Successful Registration connection by going to fairfield.edu. If the page does not load or nothing occurs, please try restarting your computer

.

Warning

Failed Registration

Failing to meet the Network Requirements can be one or more of the following reasons:

  1. Windows System Software is out-of-date.
    1. See instructions on how to search for and /wiki/spaces/ITSKB/pages/30345102
  2. Antivirus is not installed.
    1. All University computers should CrowdStrike Falcon Sensor installed. If not, contact the ITS Help Desk.
    2. Personal Machines
      1. Windows 10 come with Windows Defender, so no installation is necessary.
  3. Antivirus is installed, but virus definitions are out-of-date. 
    1. Open your antivirus application and click "Update"

Once you have resolved your network registration failure, you will need to run through the ISE agent process again to verify that you meet the network requirements.

Any University computer with Windows 8.1 or earlier must be brought to the ITS Help Desk to be updated or removed from circulation as those operating systems are no longer supported by Microsoft.

Network Registration on Mac 11 

Mac 11 Requirements

  1. The computer must be running Mac OS X 10.15 (Catalina) or newer and have security updates installed.
  2. Antivirus software must be installed and virus definitions up-to-date.
Info

All university owned computers should have CrowdStrike Falcon Sensor installed as their antivirus.

Non-university owned computers can install Avast Antivirus

Step 1: Connecting to the Network on Mac 11

  1. Select the Wi-Fi menu icon airport icon.
  2. In the list of networks, select the network. Choose STUDENT
  3. When prompted for Account Name and Password, enter NetID and Password..
  4. For the Verify Certificate screen select Continue

5. If you are see the following screen, please enter your Mac username and password and select Update Settings

Step 2: Registering to the Network on Mac 11

  1. Open a web browser on your Windows computer and visit the website http://neverssl.com to register your device.
  2. Once you are directed to the Device Registration page, please click Start.
    Image Removed
  3. On the following Device Registration page please click This is what to do next.
    Image Removed
  4. Select Click Here to download Cisco Temporal Agent

Image Removed

5. Click on the filename in the lower left hand corner. For example cisco-macros-5….dmg.  Please note that this filename will change as new versions of the program are available.

Image Removed

6.  Double-click on the Cisco Temporal Agent icon.

Image Removed

7. When the Cisco Temporal Agent finishes click Quit.

Image Removed

8. On the Device Registration screen click Register Now.

Image Removed

9.  On the Registration Portal select MAC OS and Start.

Image Removed

10. On the Device Registration page enter a Device name and an optional Description and then click Continue.

Image Removed


11.  Test your Successful Registration by going to fairfield.edu. If the page does not load or nothing occurs, please try restarting your computer.

Warning

Failed Registration

Failing to meet the Network Requirements can be one or more of the following reasons:

  1. Mac OS X System Software is out-of-date
    1. See instructions on how to update Mac OS X.
  2. Antivirus is not installed
    1. All University Mac machines should have CrowdStrike Falcon Sensor installed. If not, contact the ITS Help Desk.
    2. Personal Computers
      1. All non-university Macs can install any Antivirus software they like. We recommend Avast as a free supported solution. Once installed, update the virus definitions. See Avast install instructions.
  3. Antivirus is installed, but virus definitions are out-of-date
    1. Open your antivirus application and click "Update" (See instructions for updating Avast for Personal Machines.)

Once you have resolved your network registration failure, you will need to run through the ISE agent process again to verify that you meet the network requirements.

Any University machines with Mac OS X 10.xx or earlier must be brought to the ITS Help Desk to update or be removed from circulation as those operating systems are no longer supported by Apple.


Filter by label (Content by label)
showLabelsfalse
max5
spacesITSKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "wifi" and type = "page" and space = "ITSKB"
labelskb-how-to-article