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What is Global Protect?

Global Protect is a Virtual Private Network (VPN) which allows offsite users to access Fairfield University resources as if they were physically onsite.  Once connected to the VPN, offsite users can access Augustus file shares, use Remote Desktop to connect to an office workstation, or use Internet Native Banner.

Is Global Protect similar to Juniper Network Connect?

Global Protect is the VPN solution that is replacing the older, Juniper Network Connect.  Juniper Network Connect will be retired in the Fall of 2014.

Who can use Global Protect?

All Faculty and Staff can use Global Protect,  Consultants and vendors may request Global Protect access if needed. Global Protect is not accessible for students. 

What devices are supported through Global Protect?

Global Protect is available for Windows, Mac OSX, Android, and iOS.  Installation and usage documentation is available through this wiki.  Linux support will be available in the future.

Please Note: Global Protect is only available for offsite users. If you are onsite and connected either via a network cable or wireless connection to a Fairfield University network, you will not be able to use Global Protect. 

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Choose Your Operating System

Warning
titleBefore You Start

Before you start the installation of the VPN client you make sure that you have set up DUO and can receive notifications.

The VPN does require a second authentication via DUO each time it tries to connect. Please note: There are no notifications regarding this displayed in the VPN application.

Info

If you are using VPN to access a Network or Shared drive (i.e. Augustus), click here for instructions on how to access them after you have installed and connected to the VPN application.




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For further assistance, please visit the ITS Help Desk located in NYS 215 or call 203-254-4069 during business hours.


Hours can be found here: ITS4U Help Desk Hours of Operation