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Service Length Agreements
For most of our services, partners can submit orders that will not be subjected to RUSH fees if they follow our 5x5x5 SLA rule:
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- Standard: $65/hr
- Rush: $97.50/hr
| DIGITAL GRAPHIC DESIGN | SLA | RUSH |
| > or = | < or = | |
| Wordmark/Logo | 5 days | 4 days |
| Digital Campaign (Email Flyer/Banner) | 5 days | 4 days |
| PDF only brochures (<12 pages) | 5 days | 4 days |
| PDF only brochures (>12pages) | 10 days | 8 days |
| Social Media Ads | 5 days | 4 days |
| Digital Board / Ads | 5 days | 4 days |
| Photo Editing | 5 days | 4 days |
| Social Media Elements (stickers, filters, etc) | 5 days | 4 days |
| PRINT GRAPHIC DESIGN | SLA | RUSH |
| > or = | < or = | |
| A Frame | 5 days | 4 days |
| Banners, Pull-ups and X-Frames | 5 days | 4 days |
| Booklet / Book (<12 pages) | 5 days | 4 days |
| Booklet / Book (>12pages) | 10 days | 8 days |
| Bookmarks | 5 days | 4 days |
| Brochures & Programs | 5 days | 4 days |
| Social Media Elements (stickers, filters, etc) | 5 days | 4 days |
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PRINTSERVICES
- Rush: +20% Total Print Cost
- 24 Hour Rush: +50% Total Print Cost
| READY TO PRINT (E-COPY USERS) | SLA | RUSH |
|---|---|---|
| > or = | < or = | |
| 8-1/2 x 11 Copies | 3 days | 2 day |
| 11 x 17 Posters | 3 days | 2 day |
| 8-1/2 x 11 Flyers | 3 days | 2 day |
| Handout Cards (any size) | 3 days | 2 days |
| Saddle Stitch Booklet (any size) | 5 days | 4 days |
| Bound Books (Tape, Spiral or Coil) | 5 days | 4 days |
| Half Fold pamphlets (Any size) | 5 days | 4 days |
| Table Tents | 3 days | 2 day |
| Pads | 5 days | 4 days |
| NCR (any size) | 5 days | 4 days |
| Folded brochures (any size) | 5 days | 4 days |
| Labels (any size) | 3 days | 2 days |
| Certificates | 3 days | 2 days |
| Door Plates | 5 days | 4 days |
| Table Top Banners | 3 days | 2 days |
| Lawn Signs | 5 days | 4 days |
| A-Frames | 5 days | 4 days |
| Pull Up Banners | 5 days | 4 days |
| Wide format* | 4 days | 3 days |
| ON-DEMAND | SLA | RUSH |
| > or = | < or = | |
| A-Frames | 5 days | 4 days |
| Banners, Pull-Ups, and X-Frames | 5 days | 4 days |
| Saddle Stitch Booklet (any size) | 5 days | 4 days |
| Bookmarks | 4 days | 3 days |
| Bound Books (Tape, Spiral, or Coil) Perfect Bound Books not included. | 5 days | 4 days |
| Brochures & Programs | 5 days | 4 days |
| Buckslips, Pledge Cards & Rack Cards | 4 days | 3 days |
| Certificates / Citations | 5 days | 4 days |
| Credentials / Name Badges | 5 days | 4 days |
| Door Hangers | 4 days | 3 days |
| Door Plates | 5 days | 4 days |
| Envelopes | 4 days | 3 days |
| Facilities Signs | 5 days | 4 days |
| Flyers | 3 days | 2 days |
| Handout Cards (any size) | 3 days | 2 days |
| Invitations & Response Cards | 5 days | 4 days |
| Labels | 3 days | 2 days |
| Lawn Signs | 5 days | 4 days |
| Letters | 3 days | 2 days |
| Luminaries | 5 days | 4 days |
| Magnets | 5 days | 4 days |
| Napkin Holder Inserts | 3 days | 2 days |
| NCR / Carbonless | 5 days | 4 days |
| Pads | 4 days | 3 days |
| Postcards | 5 days | 4 days |
| 11 x 17 Posters | 3 days | 2 day |
| Stickers | 5 days | 4 days |
| Table Tents | 3 days | 2 day |
| Wide format* | 4 days | 3 days |
| Wristbands | 5 days | 4 days |
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*Wide Format
Wide format jobs such as wall graphics, window graphics, Sintra board signage, large decals, vehicle graphics, and cut-vinyl application are more complex and need additional time for creative, processing, production, and installation. Costs for these types of projects vary drastically. While D&P is able to be responsive in these types of projects, we do require additional time and flexibility for successful results. Proper consultation between the partner, IMM, and D&P is necessary for D&P to order material, think through the creative and design, and plan and schedule print time and installation dates that are coordinated with the partners and key stakeholders involved.