Page Comparison

Please use the guides on this page to help you

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request access to and use

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Banner 9.

Banner 9

Forms Basics

Job Submissions

Dean Level User Guide

Keyboard Shortcuts

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Course Schedule Report

Important Notes  

• The best browser to use for Banner 9 and Workflow is Chrome.  Internet Explorer is no longer compatible with either system.

• VPN is required in order to access both systems if you are off-campus.  Click HERE for VPN instructions.  

• For VPN or Banner issues, please contact the Help Desk at (203) 254-4069 or submit a ticket via my.Fairfield (search: tickets, click on the ITS Ticketing System task).  It is best to include as much detail as possible (including screenshots) in your ticket.  

• Please allow pop-up blockers so that

  both

  Banner 9 functions properly.  If pop-ups are not allowed, the data from Banner jobs/reports will not display and Banner forms will not open within a Workflow.

Banner Access Request Process

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Once you have the form completed, with Data Owner(s) approval, please create a ticket via my.Fairfield with the following information:

• For the item "Degree Works or Banner Data/Job Submissions click here," select Banner Data/Job Submissions Requests from the drop-down menu.

• In the Ticket Summary, please enter: Banner Data Access Request - (your department/office name)    Example:  Banner Data Access Request - School of Engineering
  
  

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Data Owner Departments
*Typically, the Director of a department is the Data Owner

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but may have a backup in their absence. 
Please contact the department to find out who should review/approve your request.

• View student account/billing/holds - Office of the Bursar (bursar@fairfield.edu)

• View financial aid records - Office of Financial Aid (finaid@fairfield.edu)

• View student academic records - Office of the Registrar (registrar@fairfield.edu) 

• View health records - Health Center (health@fairfield.edu) 

• View admissions records 

  • Undergraduate admis@fairfield.edu 

  • Graduate - gradadmis@fairfield.edu 

  • Part-Time & Continuing Studies - ptadmiss@fairfield.edu 

• View residence records - Office of Residence Life (residencelife@fairfield.edu)

• If you need access to other student data not listed above, please contact the ITS Help Desk

  : (203) 254-4069 or itshelpdesk@fairfield.edu 

  for assistance.

IMPORTANT NOTES: 

• ITS will not process Banner Access requests without a completed form, including the necessary approvals from Data Owners. 

• Approved requests can take 2-3 business days to process

For further assistance, please

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contact the

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ITS Help Desk

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*Summer Hours
Monday - Thursday 8:30- 4:30  Friday 8:00am -12 pm

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