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Choose Your Operating System

Warning
titleBefore Installing VPNYou Start

Before

starting

you start the installation of the VPN client

you must make

you make sure that you have

setup DUO and are receiving

set up DUO and can receive notifications.

The VPN does require

a

a second authentication

via

 via DUO

before

each time it

will

tries to connect.

Please

 Please note: There

are

are no

notifications

notifications regarding this displayed in the VPN application.

Info
titlePlease Note

MacOS version 10.13 or later requires that the Global Protect program be allowed in the security settings found under System Preferences as all third party applications are blocked by default.

System Preferences > Security & Privacy > General tab > System software from developer "Palo Alto Networks" was blocked from loading > Click Allow

Tip
Click here for information on the download, installation, and configuration of the VPN application.

If you are using VPN to access a Network or Shared drive (i.e. Augustus), click here for instructions on how to access them after you have installed and connected to the VPN application.




/wiki/spaces/ITSKB/pages/30344677

/wiki/spaces/ITSKB/pages/30344682

























For further assistance, please visit the

ITS4U

ITS Help Desk located in NYS

230

215 or call 203-254-4069 during business hours.

ITS Helpdesk


Hours

:M-Th 7:45 pm - 7:30 pm, Fri 7:45 am - 5 pm, Sun 4-8

can be found here: ITS4U Help Desk Hours of Operation