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Below are instructions on how to open Public Folders in Outlook 2010 and Outlook 2013.
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You can show Folders by using the Ctrl + 6 command.
Outlook 2010
- Go to the navigation pane and select (click on) the Folder List icon.
Full expanded navigation pane:
Minimized navigation pane:
- Once you have selected the folder icon you should see Public Folders at the bottom of the Folder List
- Select (click on) the small triangle icon next to Public Folders to expand the list and find the SOG sub-folder
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Outlook 2013
- Go to the lower left corner of the Outlook window and select (click on) the three dot icon. A popup will appear, click on Folders.
- Once you have selected the folder icon you should see Public Folders at the bottom of the Folder List
- Select (click on) the small triangle icon next to Public Folders to expand the list and find the SOG sub-folder
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For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.
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Open a public or shared folder in Outlook. Depending on your operating system and version of Outlook, these instructions may vary slightly.
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If you are looking to access a folder that is not available to you after following these instructions, your manager should submit a ticket to the ITS Help Desk. |
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Open a Public Folder in Outlook on Windows
- Open the Outlook.
- Click on the ellipses in the bottom left hand corner of the application.
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- Select Folders from the menu.
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- You will now see a new section in the navigation bar on the left side of the screen called Public Folders - your email address. Click on the arrow to expand the section and then select All Public Folders.
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- The public folders are listed in alphabetical order by department. Select the appropriate folder.
- To quickly access the folder/calendar in the future, right-click on the desired Public Folder, and select Add to Favorites.
Open a Public Folder in Outlook on Mac
- Open Outlook.
- Select the Tools ribbon at the top of your application.
- Search for the public folder or calendar you are looking to access.
- To quickly access the folder/calendar in the future, select the calendar name and choose Subscribe.
