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Choose Your Operating System

titleBefore You Start

Before you start the installation of the VPN client you make sure that you have set up DUO and can receive notifications.

The VPN does require a second authentication via DUO each time it tries to connect. Please note: There are no notifications regarding this displayed in the VPN application.


If you are using VPN to access a Network or Shared drive (i.e. Augustus), click here


 for instructions on how to access


them after


 you have installed and connected to the VPN application.



For further assistance, please visit the ITS Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation