When trying to access a University Banner related resources such as Course Registration, DegreeWorks, Banner Forms, Student Records, or Self-Service you receive the following error;
![](https://fairfield-university.atlassian.net/wiki/download/thumbnails/30344733/Error%20500.png?version=1&modificationDate=1585237130607&cacheVersion=1&api=v2&width=601)
Please try any of the following (in order) to resolve your issue:
(Only if all others fail)
If none of these actions resolve the issue, please submit a ticket to the Help Desk and include your steps, browser, device, and screenshots of any error message. itshelpdesk@fairfield.edu
{"serverDuration": 231, "requestCorrelationId": "0669a21cca5f436eb2a1ac90bb283f7f"}