This is a further explanation of the information that was provided here.
Since ITS has implemented the email recipient limits,
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the University has successfully avoided thousands of unauthorized messages exiting fairfield.edu.
These email limits, however have restricted student-facing communications from within our schools and colleges. After
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conversations across ITS and Marketing
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. a solution was identified. ITS can create an
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Email Resource Account or use a pre-existing resource account for each school interested in communicating via email with more than 100 students per hour. Example, Engineering Communication engineeringcomm@fairfield.edu (similar to the University Announcements announce@fairfield.edu account).
These resource accounts will require approval from the Dean or Department Head with a review by
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ITS and
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Marketing.
ITS needs a formal request and a specific individual within your school to act as the resource account administrator. To submit the request, please submit a ticket to itshelpesk@fairfield.edu.
Email recipient limits will be lifted for this small number of resource accounts. Our Network Team says that historically these accounts are not compromised as odd incoming emails stand-out more so than in personal email accounts.
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Full instructions on how to use/manage a resource account will be delivered with the account.
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