Email Limits: Resource Accounts Available

This is a further explanation of the information that was provided here.

Since ITS has implemented the email recipient limits, the University has successfully avoided thousands of unauthorized messages exiting fairfield.edu. 

These email limits, however have restricted student-facing communications from within our schools and colleges. After conversations across ITS and Marketing. a solution was identified. ITS can create an Email Resource Account or use a pre-existing resource account for each school interested in communicating via email with more than 100 students per hour. Example, Engineering Communication engineeringcomm@fairfield.edu (similar to the University Announcements announce@fairfield.edu account).

ITS needs a formal request and a specific individual within your school to act as the resource account manager. To submit the request, please submit a ticket to itshelpesk@fairfield.edu. 

Email recipient limits will be lifted for this small number of resource accounts. Our Network Team says that historically these accounts are not compromised as odd incoming emails stand-out more so than in personal email accounts.

Full instructions on how to use/manage a resource account will be delivered with the account. 

For further assistance, please visit the ITS4U Help Desk located in NYS 215 or call 203-254-4069 during business hours.

Hours can be found here: ITS4U Help Desk Hours of Operation