From: Paige Francis <pfrancis@fairfield.edu>
Date: Wednesday, March 2, 2016 at 10:00 AM
To: "Berdanier, Bruce W." <bberdanier@fairfield.edu>, "Kazer, Meredith (Wallace)" <mkazer@fairfield.edu>, "Gibson, Donald E." <DGibson@fairfield.edu>, "Williams, Yohuru R." <ywilliams@fairfield.edu>, "Hannafin, Robert D." <rhannafin@fairfield.edu>
Cc: "Anderson, Jennifer L." <janderson@fairfield.edu>, "Wagner, Richard B." <rwagner@fairfield.edu>, "Ernye, Marie T." <mernye@fairfield.edu>, "Strain, Michael J." <mstrain@fairfield.edu>, "Battista, Russell J." <rbattista@fairfield.edu>, "Lawlor, Kevin P." <klawlor@fairfield.edu>, "Babington, Lynn M." <lbabington@fairfield.edu>, "bskowerauo@fairfield.edu" <bskowerauo@fairfield.edu>
Subject: Email Limits: Resource Accounts Available
Good morning Deans,
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This is a further explanation of the information that was provided here.
Since ITS has implemented the email recipient limits,
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the University has successfully avoided thousands of unauthorized messages exiting fairfield.edu
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.
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These email limits, however have restricted student-facing communications from within our schools and colleges. After
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conversations across ITS and Marketing
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. a solution was identified. ITS can create an Email Resource Account or use a pre-existing resource account for each school interested in communicating via email with more than 100 students per hour. Example, Engineering Communication engineeringcomm@fairfield.edu (similar to the University Announcements announce@fairfield.edu account).
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ITS needs a formal request and a specific individual within your school to act as the resource account
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manager. To submit the request, please submit a ticket to itshelpesk@fairfield.edu.
Email recipient limits will be lifted for this small number of resource accounts. Our Network Team says that historically these accounts are not compromised as odd incoming emails stand-out more so than in personal email accounts.
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Please let me know if your school would like a RESOURCE ACCOUNT for sending mass communications to your students. Also Jenn, help with possibly better account emails that engineeringcomm@fairfield.edu.
Full instructions on how to use/manage a resource account will be delivered with the account
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A special thanks goes to Ryan and Mark for helping define the problem and conceptualize a workable solution. If you have any additional questions, please let us know.
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Paige and Jenn
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.