Faculty and Staff primary computers are replaced every five years at Fairfield University.
Criteria:
• Full • Full time staff or faculty primary work computer that is five four years old or older*.
• Full • Full time staff or faculty primary work computer experiencing significant issues at the discretion of ITS.
ITS *ITS funds the cost of the primary computers only. Accessories are charged to the employee’s department org One device, one monitor, docking station, mouse and keyboard.
Refresh Process:
1. ITS evaluates the latest computer equipment and choses chooses two models by April 1st.
2. A data base report is run from Asset Tracking to compile the list of who is eligible for a new machine.
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4. ITS reviews survey submissions as they come in. Once funding is dispersed, the large computer order is placed.
5 5. There is a 4 to 6 week lead time on shipment.
6 6. New computer installs begin as soon as the equipment arrives. ITS focuses on new faculty as a priority.
7 7. The computer is assigned to the technician via the ITS ticketing system and the tech will reach to user to setup an install appointment.
*Faculty must be on campus to have their machine installed.
* Part time employees are eligible for a refurbished computer at date of hire.
* Tenure Track Professors and Professors of the Practice are eligible for new computers at the date of hire. Adjunct professors and Visiting Professors are eligible for a refurbished computer at date of hire.
3/6/2019