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Multi-Factor Authentication (or MFA) requires you to use more than one method to prove your identity such as “something you know” and “something you have”. An example would be entering , when accessing a web resource and having to enter your username and password (method 1something you know) and approving a Duo authentication request on your phone (method 2).

Duo Help Docs

DUO: Initial Phone Enrollment something you have).

Recommended MFA Authentication Options

The following are recommended MFA authentication options.

  • Verified Duo Push

  • Hardware Token


The following are considered insecure MFA authentication options and should be avoided in favor of the options listed above.

  • Phone Call

  • SMS / Text Message

Duo Help Docs

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