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Message Recall is available on the Exchange Server using the Microsoft Outlook application.

The recipient of the message you want to recall must also be using

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an Exchange email account.

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This option

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is not

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available using the Microsoft Outlook Web App (OWA) or Outlook

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Step-by-step guide

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on MacOS.

  1. Select the Sent Items folder.

  2. Select or double-click the message so it opens in another window.

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  1. Select File > Info.

  2. Select Message Resend and Recall

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  1.  > Recall This Message..., and select one of the two options.

    1. Select

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    1.  Delete unread copies of this message

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    1.  to recall the sent message.

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    1. Select Delete unread copies and replace with a new message

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    1.  to replace the sent message with a new message.

  1. Select

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  1. the Tell me if recall succeeds or fails for each recipient

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  1.  check box.

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  1. Select OK.

    Note: If you

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  1. selected Delete unread copies and replace with a new message, the original message opens for editing. When you

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  1. select Send, the original email message will be deleted from the recipient’s mailbox and replaced with the newly edited one.

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