Recall a message in Outlook
Message Recall is available on the Exchange Server using the Microsoft Outlook application.
The recipient of the message you want to recall must also be using an Exchange email account.
This option is not available using the Microsoft Outlook Web App (OWA) or Outlook on MacOS.
Select the Sent Items folder.
Select or double-click the message so it opens in another window.
Select File > Info.
Select Message Resend and Recall > Recall This Message..., and select one of the two options.
Select Delete unread copies of this message to recall the sent message.
Select Delete unread copies and replace with a new message to replace the sent message with a new message.
Select the Tell me if recall succeeds or fails for each recipient check box.
Select OK.
Note: If you selected Delete unread copies and replace with a new message, the original message opens for editing. When you select Send, the original email message will be deleted from the recipient’s mailbox and replaced with the newly edited one.
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Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.