Email Limits: Resource Accounts Available

This is a further explanation of the information that was provided here.

Since ITS has implemented the email recipient limits, we have successfully avoided thousands of unauthorized messages exiting fairfield.edu. 

These email limits have restricted student-facing communications from within our schools and colleges. After phone conversations across ITS and Marketing we believe we have come to a solid solution. ITS can create an EMAIL RESOURCE ACCOUNT for each school interested in communicating via email with more than 100 students per hour. Example, Engineering Communication engineeringcomm@fairfield.edu (similar to the University Announcements announce@fairfield.edu account).

These resource accounts will require approval from the Dean with a review by Jenn Anderson and Paige Francis. We need a formal request and a specific individual within your school to act as the resource account administrator. Email recipient limits will be lifted for this small number of resource accounts. Our Network Team says that historically these accounts are not compromised as odd incoming emails stand-out more so than in personal email accounts. 

Please let me know if your school would like a RESOURCE ACCOUNT for sending mass communications to your students. 

Full instructions on how to use/manage a resource account will be delivered with the account. Future requests for resource accounts can be made via Help Desk ticket but please understand we are trying to limit the number of resource accounts for security and management purposes.