Windows Instructions
- Click Start in the bottom left-hand corner of the screen
- Search for "Configure Java"
- On the General tab, click "Settings" under Temporary Internet Files
- Click "Delete Files..." toward the bottom of the popup window
- Check off all three boxes then click "OK"
- Click "OK" on the next screen
- On the Security tab, set level to "High" and make sure https://inbprod.fairfield.edu:8890 is in the Exception Site List
- On the Advanced Tab, uncheck all SSL and TLS boxes under "Advanced Security Settings' except for "Use TLS 1.0"
- Click "OK" to save all etttings and close the Java Control Panel
Attempt to access Banner by going to my.Fairfield through Internet Explorer and selecting the appropriate task.
Mac Instructions
- Click the Apple icon in the top left-hand corner of the screen.
- Select "System Preferences..." and then "Java" in the bottom row.
- On the General tab, click "Settings" under Temporary Internet Files
- Click "Delete Files..." toward the bottom of the popup window
- Check off all three boxes then click "OK"
- Click "OK" on the next screen
- On the Security tab, set level to "High" and make sure https://inbprod.fairfield.edu:8890 is in the Exception Site List
- On the Advanced Tab, uncheck all SSL and TLS boxes under "Advanced Security Settings" except for "Use TLS 1.0"
- Click "OK" to save all setttings and close the Java Control Panel
Attempt to access Banner by going to my.Fairfield through Internet Explorer and selecting the appropriate task.