Duo: Troubleshooting > Apple > iPad > DUO Prompt

Issue

The DUO prompt does not show up for me on my iPad on Fairfield Single Sign On Pages.

 

Resolution

Allow duosecurity.com to the allowed websites within your Web Content restrictions.

  1. Settings > Screen Time > Content & Privacy Restrictions

     

  2. Content Restrictions

     

  3. Web Content

     

  4. Add Website duosecurity.com

 

Reference: https://help.duo.com/s/article/3710?language=en_US

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.