Academic Computing Resources

Academic Computing Resources

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Academic Computing provides a broad range of software to support faculty and students at Fairfield University. Our team offers guidance on integrating digital tools, provides software training and support, and helps faculty explore new approaches to teaching with technology. From course management systems and app recommendations to iPad support and one-on-one consultations, we aim to make technology accessible, useful, and aligned with your academic goals.


Learning Tools for Students

FAQS

My courses aren't visible in Blackboard.

Courses and enrollments populate in Blackboard 2 times a day. If your registration and payments were processed today, please wait at least 12 hours for the next update to process.

I can see my course in Blackboard, but I'm unable to access it. It says it's closed.

All courses are unavailable to students by default to allow faculty to upload course content before the semester starts while enrollments may still be changing. Some faculty do not use Blackboard beyond sharing the syllabus, or they may email you directly with information on accessing courses materials. If you believe you should have access to the course in Blackboard, please contact your instructor requesting that they make the course available.

I am having trouble connecting with my publisher content (Pearson, Cengage, etc.)

Academic Computing manages the connection to publisher content through Blackboard, but student accounts are generally created through the publisher directly. In most cases, you will need to purchase an access code and follow the instructions provided by your instructor/the book store. If you are still unable to gain access, we recommend you work directly with the bookstore first. If the bookstore, publisher and your instructor are unable to resolve the issue, you may email academiccomputing@fairfield.edu and we will do our best to assist.

Tech Tool Training Guides for Students

Teaching Tools for Faculty

FAQs

My courses aren't displaying in Blackboard.

Courses and enrollments populate in Blackboard 2 times a day. If the course is not displaying, it is most likely because you were not listed as the instructor during the last update. If you were just recently assigned the course via CourseLeaf and see it listed on your Faculty Self Service (Summer 2025) or Workday Teaching Dashboard (Fall 2025), please wait at least 12 hours for the next update to process. If you do not see the course(s) listed on your Faculty Self Service, we recommend you contact your program coordinator to ensure your courses have been properly assigned through CourseLeaf.

How do I make my course available to students?

There are a few different ways to go about making your course available to students. Each of these methods is detailed in Blackboard's Help page, Course Availability for Ultra Course View, as well as in this video, Course Availability.

Tech Tool Training Guides for Faculty

iPads for Teaching and Learning

Fairfield University provides leased iPads to full-time faculty. Academic Computing manages these devices and also maintains a limited number of loaner iPads available each semester for adjunct faculty and staff. Learn more about the iPads for Teaching and Learning.

Recommended Mobile Apps for Learning

Learning

Collaboration

Research

Learning

Collaboration

Research

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*Notability uses a paid license structure. We offer it at no cost to users with University-Managed iPads.

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Meet the Team

Mary Kleps 

Director, Academic Computing

Heather Ulrich 

Assistant Director, Academic Computing

 

Alana Weinberg

Sr. Academic Technology Specialist

Ellen Roy 

Academic Technology Specialist

Jeff Potocki

Academic Technology Specialist

 

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.