Atlassian Confluence is the site commonly referred to as “The Wiki” and is used for hosting several information sites on campus including the ITS Knowledge Base, Registrar’s Office resources, Counseling & Psychological Services, and more.
ITS has completed the upgrade and migration of the Wiki to enhance the performance, stability and security of the platform.
User Impact:
Direct links to all wiki pages will need to be updated. We encourage you to review and update your bookmarks, syllabi, and anywhere Wiki pages are referenced.
If you have questions or concerns about this migration, please contact the ITS Help Desk.
If you are unable to access the Wiki or Spaces, please follow these troubleshooting steps:
Clear your Browser Cache:
Safari: Apple's Knowledge Base: Clear your browsing history in Safari on Mac
Microsoft Edge: Microsoft's Knowledge Base: Delete cookies in Microsoft Edge
Firefox: Mozilla's Knowledge Base: How to clear the Firefox cache
Chrome: Google's Knowledge Base: Clear cache & cookies
Access the Wiki using the updated URL: https://fairfield-university.atlassian.net/
Contact the ITS Help Desk
Phone: 203-254-4069
Email: itshelpdesk@fairfield.edu
Online: itshelpdesk.fairfield.edu
Atlassian Support Online: https://support.atlassian.com/confluence-cloud/
Atlassian Support Email: support@atlassian.net