User ID and Pin when Accessing Banner Self-Service in the Portal (my.Fairfield)
...
- Clear the Cookies and Cache in your Internet Browser
- Internet Explorer – To clear Cookies & Cache: Open IE, Go to Tools -> Internet options Under Browsing History, Click Delete.
In the next pop-up window, Ensure the Cookies check box is checked and click on Delete.
To clear Cache: Open IE, Press F12, then Ctrl + R (IE 10 or below) A pop-up "Are you sure you want to clear browser cache" pops up. Select Yes. - Mozilla Firefox – Click the menu button
Next, click the arrow next to Details to select exactly what information will get cleared.Select only Cache and Cookies and then click Clear Now. , choose History, and then Clear Recent History....Click the drop-down menu next to Time range to clear to choose how much of your history Firefox will clear (Select Everything). - Google Chrome – Click the Chrome menu
Select beginning of time to delete everything. Click Clear browsing data. on the browser. Select Tools, then Clear browsing data.In the dialog that appears, select Cookies & Cached checkboxes for the types of information to remove. - Apple Safari –Click on Safari in your Safari menu, located at the top of your screen. A drop-down menu will now appear.
Choose the option labeled "Reset Safari" Select Empty the Cache, Remove all Cookies, and Close all Safari Windows. Then click Reset. - Update your Internet Browser to the Latest Version
- Use a different browser or computer.
Anchor _GoBack _GoBack
...