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All faculty and staff are set up with an Exchange email. You can access your email through OWA or through a mail application.

OWA: Log into my.fairfield.edu and choose Email/Exchange to access your email from any web browser.

Mail Application: Set up your email on your laptop or mobile device(s). For Detailed instructions on accessing Exchange on your device(s), see...setting up Exchange Mailbox Applications are currently being revised and updated.

All students are set up a Gmail email account. Faculty and staff can request a free student gmail account by submitting a ticket to the ITS Help Desk. In your request, please state your intended purpose for using Gmail (for example, "I am requesting a student gmail account to use the GSuite for Education tool Jamboard."

Please keep in mind that most GSuite applications have university supported alternatives and we encourage you to investigate these tools before requesting a student gmail account. Once a Gmail Account has been established, your student email will appear when students search your name through their own Gmail accounts. To avoid any missed communication, we encourage to set up email forwarding from Gmail. To learn more, see Manage Your Student Gmail.

It’s best practice to save all work to a Cloud Storage instead of a local hard drive or Augustus. When working remotely, if a file is saved to Augustus, you’ll need to connect to the VPN to access it. If a file is saved to a local hard drive on a computer in your office (while you’re at home), you’ll need to use RDP to connect to that machine and the machine must be turned on.

Dropbox is available on all University computers as well as on most mobile devices via the mobile app.

• Dropbox is available without connecting to the VPN
• Files saved to Dropbox are available across multiple devices and can easily be shared with colleagues.

Learn more about Dropbox for Education @ Fairfield University

Microsoft OneDrive is also available to all Fairfield University employees and students and can be accessed online or via the mobile app. Sign in using your Fairfield University and learn more about Microsoft OneDrive.

Setup Network Printers

Secure/Wireless Print @ Fairfield University

Print to PDF (digitally store files)

• Windows
  • Choose File > Print
  • Select a PDF printer from your printer list (Example: Adobe PDF, Microsoft Print to PDF)
• MacOS
  • Choose File > Save As
  • Select Save as Adobe PDF

Zoom is the preferred tool for most video conferencing.

Best practices for successful Zoom meetings:

• Connect to Zoom meeting audio, conference calls, etc. using a phone, rather than the computer audio. Computer connections are very sensitive to connection speeds and call quality can suffer. Additionally, the microphone on a phone is far better than the microphone on your computer. If you must connect via computer (for example, you have poor cell reception at home), please use a headset.
• Do not use speakerphone. A speakerphone picks up lots of background noise that can make it difficult for others on the call to hear.
• When not speaking, keep your line on mute. We’re often unaware of the background noise in our own environment, but others on the call will be all too aware of it!
• Try to join meetings 5 minutes early to take care of any technical issues before the call starts.

Learn more about Zoom.

A VPN connection is not needed for all work. For example, you do not need to use the VPN for email, Workday, Dropbox, or to access my.fairfield. A VPN connection is required to access Banner, EMS, Augustus and DocFinity. When you’re done using the system that requires the VPN, please disconnect. Make sure you have set up and configured DUO first.

Global Protect (VPN) - Download & Installation Instructions