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Knowledge Base

The mission of Academic Computing is to plan, develop, implement, maintain, and manage in a cost-effective manner those information technologies and resources necessary to facilitate the teaching and learning process among faculty and students.

The Academic Computing department provides a broad range of software support to the faculty of Fairfield University. Assistance is available for individual instructors who wish to explore ways to incorporate technology into their classes. Software vetting, training (fundamentals and best practices), and support, application integration, course management systems and the use of iPads are just some of the services the Academic Computing staff provide.

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Blackboard Ultra Course View

- Coming Soon

Transition

Fairfield University is

in

using the

process of transitioning to

Blackboard Ultra Course

View providing

View, providing our faculty, staff, and students with an accessible, modern interface to navigate their courses and and organizations.

More information on

the transition

using Ultra Course View can be found on the following pages:

Blackboard Ultra Course View for Faculty and Organization Leaders

Navigating

Blackboard Ultra Course View for Students

(YouTube Playlist)

Learning Tools for Students

FAQS

My courses aren't visible in Blackboard.

Courses and enrollments populate in Blackboard 2 times a day. If your registration and payments were processed today, please wait at least 12 hours for the next update to process.

I can see my course in Blackboard, but I'm unable to access it. It says it's private.

All courses are unavailable to students by default to allow faculty to upload course content before the semester starts while enrollments may still be changing. Some faculty do not use Blackboard beyond sharing the syllabus, or they may email you directly with information on accessing courses materials. If you believe you should have access to the course in Blackboard, please contact your instructor requesting that they make the course available.

I am having trouble connecting with my publisher content (Pearson, Cengage, etc.)

Academic Computing manages the connection to publisher content through Blackboard, but student accounts are generally created through the publisher directly. In most cases, you will need to purchase an access code and follow the instructions provided by your instructor/the book store. If you are still unable to gain access, we recommend you work directly with the

publisher's support

bookstore first. If the bookstore, publisher and your instructor are unable to resolve the issue, you may email academiccomputing@fairfield.edu and we will do our best to assist.

Tech Tool Training Guides

Purpose	Recommend Tools
Presentations	Adobe Express

Prezi

Prezie

Lucidchart

: Sharing Large Files to Professors

(for sharing large files)
Communication	Zoom Quip Microsoft Teams
Discussion	Harmonize Student Guide Padlet Quip
Video Recording	Edpuzzle Kaltura and Blackboard and Kaltura and Blackboard Student Features Kaltura MediaSpace Zoom
Top Blackboard Tutorials	Blackboard for Students

Teaching Tools for Faculty

FAQs

My courses aren't displaying in Blackboard.

Courses and enrollments populate in Blackboard 2 times a day. If the course is not displaying, it is most likely because you were not listed as the instructor during the last update. If you were just recently assigned the course via CourseLeaf and see it listed on your Faculty Self Service, please wait at least 12 hours for the next update to process. If you do not see the course(s) listed on your Faculty Self Service, we recommend you contact your program coordinator to ensure your courses have been properly assigned through CourseLeaf.

How do I make my course available to students?

There are a few different ways to go about making your course available to students. Each of these methods is detailed in Blackboard's Help pages:page, Course Availability for

Original

Ultra Course View

Course Availability for Ultra Course View

Faculty Request Forms

Software Guides

Purpose	Recommend Tools
Presentations	Adobe Express Prezi Microsoft Sway (University Licensed) VoiceThread
Communication	Zoom and Zoom Faculty Features Quip
Discussion	Harmonize (Faculty Guide) Flip (formerly Flipgrid) Padlet Quip
Video Recording	Edpuzzle Kaltura and Blackboard and Kaltura and Blackboard Faculty Features Kaltura MediaSpace Zoom and Zoom Faculty Features Zoom Cloud Recordings and Kaltura My Media
Top Blackboard Tutorials

Original Course View

Blackboard for Faculty and Organization LeadersBuilding Content in

Blackboard Assessments

Blackboard

Original Course View

Export, Import, or Copy Blackboard Courses

Ultra Course View

Blackboard

iPad Lease Program

Fairfield University leases iPads for use by full-time faculty members. Academic Computing manages the leased iPads as well as several owned iPads that can be loaned out to adjunct faculty members each semester. Below are training resources to help you incorporate your iPad into your teaching.