VPN Pulse Update - Actions needed

We had an update to our VPN server and it requires an update to the software on a users machine.  If you get any calls about Pulse not functioning the solution is below.

Please perform the following to upgrade the client components

  • Open Control Panel

  • Click Programs and Features

  • Remove any installed Pulse components

  • Visit vpn.fairfield.edu and sign in


    • If the user normally uses Pulse Secure have him or her click Start

    • If the user normally uses Terminal Sessions have him or her click on his or her terminal session

      Note: The Terminal Session and Pulse Secure components will prompt you to install the Pulse Application Launcher as well.



Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.