Zoom AI Companion Features & Settings

On Wednesday, October 15th, ITS identified a change in Zoom's global settings that unintentionally turned on the Zoom AI Companion feature for all meetings by default. This change was traced back to October 9^th and was reverted to off by default on October 15^th.

As a result, all meetings hosted by Fairfield University staff, faculty, and students with licensed Zoom accounts had the Zoom AI Companion turned on at the start of their meetings between October 9th and October 15th. While a pop-up notification appeared informing participants of its activation, we understand it might have been easy to miss. We recognize concerns surrounding user data and privacy, and we want to address them directly.

The Zoom AI Summaries were emailed to meeting hosts only after the meetings ended.  By default, it is up to the meeting host to share AI Summaries with meeting participants.  As a host, you can review all of your meeting summaries by signing in to Fairfield.zoom.us and going to the Meeting Summaries tab.

Recommend Actions

We strongly encourage you to delete any summaries that you did not intend to record.

In any web browser, navigate to Fairfield.zoom.us and sign in with your NetID and password.

Open the Meeting Summaries tab.

Select the meeting summaries you wish to delete.

A delete button will appear at the top of the page. Click Delete, and confirm that this meeting summary should be moved to the trash.

After 30 days the meeting summary will be permanently deleted from Zoom’s servers. To immediately delete it, go to the Trash tab.

Select the summaries, and click Delete Forever.

The Zoom AI Companion can be extremely helpful, but everyone in the meeting should consent to being recorded in any form. If you would like to use the Zoom AI Companion, or would like to learn more, please visit the links below:

Zoom AI Companion Wiki Page

How Zoom AI Companions handles your data

We encourage you to review the information provided and make informed decisions regarding the Zoom AI Companion in your future meetings. Please reach out to academiccomputing@fairfield.edu with any questions or concerns.