The following announcements are posted in chronological order and display a partial preview of the announcement. To learn more, click on the announcement title.

macOS upgrade – Sequoia (macOS 15)

Apple released its operating system (macOS Sequoia) for Apple computers this fall. ITS has reviewed this operating system and is recommending that users upgrade. After upgrading to macOS Sequoia you may see an Apple Intelligence message and a Welcome to Mac screen (click "Continue" for both messages).

Zoom AI Companion Features & Settings

On Wednesday, October 15th, ITS identified a change in Zoom's global settings that unintentionally turned on the Zoom AI Companion feature for all meetings by default. This change was traced back to October 9^th and was reverted to off by default on October 15^th.

As a result, all meetings hosted by Fairfield University staff, faculty, and students with licensed Zoom accounts had the Zoom AI Companion turned on at the start of their meetings between October 9th and October 15th. While a pop-up notification appeared informing participants of its activation, we understand it might have been easy to miss. We recognize concerns surrounding user data and privacy, and we want to address them directly.

Blackboard Event - Anthology's Fix Your Content Day 2024

On October 3, 2024, Anthology will host its annual Fix Your Content Day contest. This is Fairfield University’s first year participating! This event is proudly sponsored by the Office of Accessibility, The Center for Academic Excellence, and Academic Computing. As part of our campus-wide commitment to inclusive education, we will be participating using Anthology® Ally capabilities. For 24 hours, we’ll be on a mission to fix as many accessibility issues in course files as we can. At the end of the day, the campus with the most files improved will be recognized and awarded a prize.

Blackboard Ultra Course View - May, 2024

As of Summer 2024, all courses at Fairfield University will be using the Blackboard Ultra Course View. This may be a new interface for you, or you may have used it previously if you took a course or taught as an “Early Adopter.”

What to Expect

Both instructors and students will experience a smoother learning experience with Blackboard Ultra. While instructors may need some initial time to adjust to organizing content in the new interface, the login process remains the same. Inside your courses, you'll find simpler navigation, fewer clicks to access materials, and a mobile app that offers a seamless learning experience on the go.

Older Announcements

Notice of Exchange (Outlook) Upgrade

Wiki Update

Atlassian’s Confluence is the site commonly referred to as “The Wiki” and is used for hosting several information sites on campus including the ITS Knowledge Base, Registrar’s Office resources, Counseling & Psychological Services, and more.

If you were looking for a different site, please click here to view the Wiki space directory or click on the ‘Spaces’ dropdown at the top of this page.

VPN Pulse Update - Actions needed

We had an update to our VPN server and it requires an update to the software on a users machine. If you get any calls about Pulse not functioning the solution is below.

Please perform the following to upgrade the client components

Open Control Panel

Fairfield University Wiki Planned Maintenance

July 28, 2023

Atlassian Confluence is the site commonly referred to as “The Wiki” and is used for hosting several information sites on campus including the ITS Knowledge Base, Registrar’s Office resources, Counseling & Psychological Services, and more. ITS will be upgrading the Wiki to enhance the performance, stability and security of the platform. All websites that start with wiki.fairfield.edu may be unavailable during the maintenance window.

Information Technology Services Knowledge Base

Announcements and Notices