Duo (Multi-Factor Authentication)

What is Multi-Factor Authentication?

Multi-Factor Authentication (or MFA) requires you to use more than one method to prove your identity such as “something you know” and “something you have”. An example would be, when accessing a web resource and having to enter your username and password (something you know) and approving a Duo authentication request on your phone (something you have).

 

Recommended MFA Authentication Options

The following are recommended MFA authentication options.

  • Verified Duo Push

  • Hardware Token


The following are considered insecure MFA authentication options and should be avoided in favor of the options listed above.

  • Phone Call

  • SMS / Text Message

 

Duo Help Docs

Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.