Setup Exchange ( on Outlook 2019 - Mac OS X

Setting Up Outlook 2019 to Connect to a Mail Account

 The following procedure describes the simple steps to setting up an Outlook profile from any location with Internet access.

  1. Open Outlook 2019


    1. Upon launching outlook for the first time you will have the below screen, enter your Fairfield email address

      outlook image.png

    2. Upon clicking continue you will receive the following message, saying " Exchange accounts are not supported yet", click on Revert. 

      outlook image1.png

    3. Provide your Fairfield email again and select continue.

  3. In the window that appears below, enter the following information:

Method: User Name and Password

E-mail address: <your email address> or < email address>

Domain\Username : ffldu\<Your NetID>

Password: <your NetID password>


  1. Click the Add Account button and wait for your configuration to complete (this could take up to a minute or two). You can click done or click on add another account if you want to add a resource account. 

  2. If you have to set up a resource account from the Outlook application, please go to Outlook, and choose settings> accounts. A new window opens up, on the bottom left you can see a plus (+) icon. Select Add Account and enter the resource account email address.  For the resource account, the username is your NetID and the password is the same as your NetID password

  3. You MUST set up the Directory for each account (please check even if the MS user database was transferred from another computer).

    1. Outlook—>Settings—>Accounts—>Advanced

    2. Change the Directory Service to:

    3. Check the “Use SSL to connect (recommended)”, and leave “Log in with my Exchange account credentials" checked also.


Contact the ITS Help Desk in the Library Room 230 or at (203) 254-4069 for assistance.